Return and refund policy

BLOOM & GROW FLAGSHIP BRANDS

INDEPENDENT VENDOR BRANDS

Return of Goods

Once an agreement has been made all returned Goods must be in perfect order, in original packaging and in resale condition, unused and unopened.
Delivery of returned Goods will be made to the PT BLOOM AND GROW INDONESIA™ warehouse and is at the expense of the Trade Customer.
Please refer to the separate PT BLOOM AND GROW INDONESIA™ returns policy should the return of goods for a credit against the Trade Customers account be required for reasons of product defects.
Credit notes will only be issued when Goods have been received by PT BLOOM AND GROW INDONESIA™ and all above conditions have been met.

Return and refund policies are set by Vendors. Retailers must review these before ordering. Bloom & Grow is not responsible for:

Vendor defects,
shipping errors,
Vendor refusal to accept returns,
disputes relating to Vendor Goods.

Bloom & Grow cannot override Vendor decisions.